After mapping, put ideas in a linear form using an outline. A wiki is structure like an outline: heading, subheading, subheading, etc.
Here's a sample case study oultine:
1. Introduction - summary of story
2. Background and Problem
a. The customer
b. Business problem
c. IT problem
3. The Solution
a. Selecting a solution
b. Implementing the solution
4. Benfits
a. IT benefits
b. Business benefits
5. Future plans
6. Conclusion
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